(i) Online Testing:

•  is non-refundable by cash.  In the unlikely event that we experience a server failure for a period greater than 24 hours, we shall then provide an extension of the license.

• Proof of time and date will be required.

(ii) Courses and Seminars:

If any transfer is subsequently cancelled, the original course fee is non-refundable.

Simulator Training and Assessment:

Where enrolled students take part in any sort of simulator training, this will be with a qualified pilot with the appropriate and valid experience and will need to adhere to the strict security requirements of Aviac and our training providers.

(iii) Simulator Refund Policy:

• All Simulator sessions to be booked 30 days in advance and are required to be paid for in full.

• Simulator courses need to be scheduled at the earliest; cancellations shall only be accepted if made prior to 30 days before the scheduled course. 

• There may be instances where by we can arrange short notice bookings, these are non refundable and are to be paid via Bank Transfer. 

Substitutes: Delegates may be substituted. There is no charge for a substitution unless the delegate is ineligible for any discount previously given in which case aviac.com will charge for the difference.

Cancellation of Courses: Aviac courses and seminars will only run subject to a minimum number of students enrolling. Unless booked as a one 2 one session.  You will be given a FULL REFUND on a course which you have booked, in the event of a cancellation made by Aviac.

Payment Methods: All courses and services offered by us are to be either paid online, or via a cheque made payable to aviac.com.

Course Amendments:  We reserve the right to make reasonable variations to any course and to change the price thereof.